Who Are the Core Customers in Companhia Energetica de Minas Gerais Company's Target Market?

Captive customers – primarily residential electricity consumers in Minas Gerais and small commercial electricity clients Cemig – make up over 8 million consumer units and provide predictable, regulated revenue and high retention rates.

Free Market targets industrial energy customers Cemig, notably mining, steel, and automotive manufacturers driving Minas Gerais GDP; the public sector and rural and agricultural energy customers of Cemig receive specialized infrastructure and lighting contracts.

Companhia Energética de Minas Gerais serves a mixed base: mainly residential consumers plus commercial and high – voltage industrial clients; ACL sales concentrate on large off – takers while captive tariffs secure regulated cash flows.

The captive market is most important by scale and revenue predictability – over 8 million units underpin regulated tariffs and account for the bulk of billed consumer units, while ACL deals, though smaller in count, drive large-volume consumption and margin variability.

The Companhia Energética de Minas Gerais target market concentrates in the Belo Horizonte metropolitan area and Triângulo Mineiro, where industrial and commercial clusters generate the largest volumetric demand and require dense distribution networks.

Northern Minas Gerais is a high-growth zone for solar integration and prosumer uptake, while the Vale do Aço heavy-industrial cluster records the highest per-capita consumption, stressing high – voltage transmission assets.

Companhia Energética de Minas Gerais shows strength in servicing industrial energy customers Cemig and commercial electricity clients Cemig within urban-industrial corridors, with utility-scale transmission and distribution making up the bulk of revenue and load management capability.

The Free Market channel expanded rapidly and by early 2026 accounted for nearly 40 percent of total energy sales volume as medium-sized companies migrate from regulated tariffs; solar prosumers in Northern Minas Gerais and commercial clients represent the largest growth segments.

Cemig customers grow as the company upgrades the 550,000-kilometer distribution network, enables distributed generation via Minas Led, and markets Cemig SIM to small businesses using Cemig electricity services and prosumer households, broadening the Companhia Energética de Minas Gerais target market into adjacent commercial and industrial energy customers Cemig segments.

Retention improves through digitalization that reduces technical losses and billing errors, energy-efficiency services that prevent churn to independent competitors, and active energy trading that secures supply for industrial manufacturers supplied by Cemig in Minas Gerais; these measures support stable revenue and churn reduction among residential vs commercial energy consumption patterns Cemig monitors.

Programs like Cemig SIM and distributed-generation incentives create ecosystem stickiness: repeat demand from industrial energy customers Cemig and commercial electricity clients Cemig increases contract renewals, while prosumer and rural and agricultural energy customers of Cemig deepen lifetime value through DER (distributed energy resources) services and efficiency upgrades.

The main lever is reinvestment: with projected annual net income of R$ 6 billion in 2025, Companhia Energética de Minas Gerais funds grid digitalization and energy-trading capacity to capture more of the R$ 100 billion+ in new industrial investments planned for Minas Gerais, keeping Cemig as the preferred provider for public sector and municipal contracts with Cemig and high-voltage industrial clients.